Operable controls
Navigation, links, buttons, disclosures, and forms should work with a keyboard and show a visible focus indicator.
Cordial Craft · Access & Support
A more usable store, built through ongoing work.
We want you to be able to read a recipe, find product information, and use the store comfortably. If something makes that difficult, please tell us.
Accessibility at Cordial Craft
Designing for more ways of using the web.
People use different devices, screen settings, keyboards, and assistive tools. Our aim is to make the content clear and the important actions usable across those differences.
Understandable structure
Headings, labels, instructions, status messages, and error guidance should make each page and task easier to follow.
Flexible presentation
Text and layouts should remain useful across phones, tablets, desktop screens, zoomed views, and reduced-motion settings.
Review scope
What we look for.
Being able to read a page is only part of it. Finding a recipe, sending a message, and placing an order should be understandable, too.
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Keyboard access and focus
Whether interactive elements can be reached and used without a mouse, and whether the current focus location is apparent.
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Headings, forms, and feedback
Whether page structure, field labels, required information, validation, errors, and successful actions are communicated clearly.
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Images and non-text content
Whether informative images receive meaningful alternative text and decorative imagery stays out of the reading experience.
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Contrast, resizing, and reflow
Whether important text and controls remain readable when content is enlarged or the available viewport changes.
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Motion and interaction preferences
Whether nonessential motion can be reduced and important information remains available without relying on animation or color alone.
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Third-party journeys
Whether apps, payment interfaces, or embedded services introduce barriers in a Cordial Craft customer journey.
Accessibility feedback
Tell us where you encountered a barrier.
Please use our contact page if you have difficulty finding information or completing a task. Tell us what happened and what format or assistance would work better for you, so we can investigate and look for a practical way to help.
Helpful details
Include what you can.
- The page, feature, or step you were using
- What you were trying to accomplish
- Your browser, device, or assistive technology, when relevant
- The format or assistance that would work better for you
Protect sensitive information
Do not include payment-card information, passwords, health information, or other sensitive personal information in an accessibility message.
Scope and honest limits
There is always more to improve.
Some store features, including payment services and apps, are supplied by other companies. Please still tell us if one of them causes a problem while using Cordial Craft, so we can investigate and raise it with the provider.
Accessibility work is ongoing. This page is not a certification of compliance, and some barriers may remain.
Need help with an order or product question?
The Help page brings together order support, product questions, store policies, and recipe guidance.
Visit Help & Order SupportReview how information is handled.
Read our Privacy Policy for information about how personal information is handled.
Read the Privacy Policy
Feedback improves the journey
If something gets in the way, please tell us.
Describe the task, the barrier, and the form of assistance that would be most useful. Avoid sharing sensitive personal or payment information.